Federal Fleet Management Platform
I contributed to an extremely large-scale, highly collaborative refresh of the GSA Fleet Program platform — merging seventeen legacy applications into a unified suite with approximately 130 team members across multiple design and development teams. Alongside UX delivery, I managed and expanded the design system that propagated standards across the entire project.
Work spanned wireframes, high-fidelity mockups, and clickable prototypes built in Figma — grounded in user research, accessibility requirements, and iterative testing with real government employees and vendors.
Assessment, Research, and Iterative Design
Assessment and Research — Used existing user feedback from interviews and analyzed user data to understand current issues and opportunities for improvement across all seventeen legacy applications.
User-Centered Design — Created wireframes and prototypes to visualize the proposed changes. Implemented iterative design cycles, regularly testing with real business users and incorporating their feedback into the designs.
UI Design and Enhancements — Applied a modern, consistent UI design using Figma, built upon the core design system established for the project.
Standards That Scaled Across 130 Team Members
Structured Delivery at Federal Scale
Maintained open and regular communication among project managers, team members, stakeholders, and clients throughout the project — documenting progress, decisions, and changes to keep everyone informed and aligned.
Adhered to a well-structured project plan managed in Jira to track work across multiple concurrent teams and achieve the project's goals efficiently within federal compliance timelines.
Merging seventeen applications into one — across ~130 team members — demanded more than good design. It demanded consistent communication, disciplined systems, and relentless iteration.
Data-Dense Interfaces Made Approachable
